Effective date: August 19, 2026
1. Information We Collect
When you submit a project inquiry, we may collect information you provide directly, including your name, email address, business or brand name, website or social-media link, project type, project details, preferred deadline, and other information you choose to send us.
Our website and embedded services may also receive limited technical information such as IP address, browser type, device information, referral information, and basic usage data.
2. How We Use Your Information
- To review and respond to your project inquiry.
- To recommend an appropriate creative direction, service, or quotation.
- To communicate about requested services and project updates.
- To improve our website, services, security, and customer experience.
- To send follow-up or marketing communications when you have provided permission or when otherwise permitted by law. You may unsubscribe from marketing messages at any time.
- To comply with legal obligations and protect our legitimate business interests.
3. Service Providers and Third Parties
We may use third-party service providers to operate parts of the website and communication workflow. For example, project form submissions are transmitted through SendSteed, and our pages may embed YouTube videos and load media from Cloudinary. These providers may process information according to their own privacy terms and applicable law.
Links to Facebook, YouTube, TikTok, X, our blog, or other external websites take you to services we do not control. Their privacy practices are governed by their own policies.
4. Cookies and Embedded Content
GoVideoMaker does not intentionally use first-party advertising cookies on the current static landing pages. However, embedded videos and third-party services may use cookies, pixels, local storage, or similar technologies when you interact with them. Your browser may allow you to block or delete these technologies.
5. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, maintaining business records, resolving disputes, enforcing agreements, and meeting legal requirements. Retention periods may vary depending on the nature of the information and our relationship with you.
6. Data Security
We use reasonable administrative, technical, and organizational safeguards appropriate to the nature of the information we process. No method of electronic transmission or storage is completely secure, so absolute security cannot be guaranteed.
7. Your Privacy Rights
Depending on applicable law, you may have rights relating to your personal information, including the right to be informed, request access, seek correction, object to certain processing, request deletion or blocking in appropriate circumstances, and raise a complaint with the relevant privacy authority.
For users in the Philippines, personal-data processing is subject to the Data Privacy Act of 2012 and applicable rules and issuances of the National Privacy Commission.
8. Children's Privacy
GoVideoMaker's services are intended for businesses, professionals, and adult users. We do not knowingly solicit project inquiries from children. If you believe a child has provided personal information to us without appropriate authorization, contact us so we can review and address the matter.
9. International Processing
Some service providers may process or store information outside your country. Where applicable, we take reasonable steps to use service providers and arrangements consistent with applicable data-protection requirements.
10. Changes to This Policy
We may update this Privacy Policy when our services, website, or legal obligations change. The effective date above will be updated when material revisions are made.
11. Contact Us
For privacy questions or requests, contact GoVideoMaker at askgovideomaker@gmail.com.